(A consumer is any natural person who enters into a legal transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed)
Right to return
You can return the goods received by sending back the goods within 14 days without stating any reasons. The period begins upon receipt of this information in text form
(z. B. letter, fax, email), but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and
also does not fulfill our obligations under Article 246 § 2 in connection with § 1 para. 1 and 2 EGBGB and our obligations according to § 312g para. 1 sentence 1 BGB in
Conjunction with Article 246 § 3 BGB. Only if not shipped by parcel (eg. As bulky goods) you can declare the return by return request in text form.
To meet the deadline it suffices to send the goods or the withdrawal request. In any case, the return will be at the expense and risk of the buyer.
The return or the return request must be sent to:
Consequences of return
In the case of an effective return the mutually received benefits are to be returned and if necessary pulled uses are. In case of deterioration of the thing and use (for example, benefits) which partly can not be edited or only in deteriorated condition or not, you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" means the testing and trying out the goods as is possible and customary in a shop. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the withdrawal request, for us upon receipt.
Furthermore applies to transactions financed: If you finance this contract with a loan and subsequent exercise your right of return, you have also come to the loan agreement
no longer bound if both contracts form an economic unit. This is particularly likely if we are also your lender or if your lender
operated with regard to the financing of our involvement. If this loan becomes effective when the cancellation or in the return of the goods already received, your lender
relative one to you with respect to the effects of withdrawal or return our rights and obligations under the contract financed.
If you want to avoid a contractual commitment as far as possible, make use of your right of return and also revoke the loan agreement if you also
being entitled to a right of withdrawal.
Exclusion of the right of return
The right of return does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which
due to their nature are not suitable for return or can spoil quickly or whose expiration date has passed, the supply of audio or video recordings or software if the delivered data carriers have been unsealed by you and the supply of newspapers, periodicals and magazines ( unless you their contract agreement
submitted by phone to the delivery of newspapers, journals and magazines).
End of withdrawal
Please send the goods but not freight back as a prepaid package to us. Please avoid damage and contamination of the goods. Please return the goods in original packaging
with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a
suitable packaging. The above procedures are not a prerequisite for the effective exercise of the right of return.